On this page, you will find all the information related to the legal terms and conditions that define the relationships between users and the owner of the website [FILL IN WITH WEBSITE DOMAIN]. All users must read the content of this page and agree to it before continuing to browse the rest of the website.
WEBSITE OWNER
Full Name: Francisco Díaz Hernández
ID Number: 28751308C
Address: ctra Los baños-Purullena, El Marchal (Granada) - CP. 18516.
Email: info@lajoyaunica.com
Activity: Commerce and manufacturing of jewelry
lajoyaunica.com, as the owner of this website, undertakes to process user information with full guarantees and comply with national and European requirements that regulate the collection and use of personal data, thus complying with Organic Law 15/1999 of December 13, on the Protection of Personal Data (LOPD) and Royal Decree 1720/2007 of December 21, known as the Regulation for the Development of the LOPD.
It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals (GDPR), as well as Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI or LSSICE).
lajoyaunica.com reserves the right to modify, at any time, without prior notice, and inform users of the changes once they have been made, both the presentation and configuration of the lajoyaunica.com website and this legal information.
INFORMATION COLLECTED FROM USERS AND ITS PURPOSE
lajoyaunica.com has SSL TLS v.1.2 encryption that allows the secure transmission of personal data through standard contact forms hosted on servers contracted by lajoyaunica.com from Extremovirtual.com.
When a user connects to this website to send an email to the owner, subscribe to a newsletter, or make a purchase, they are providing a series of information for which lajoyaunica.com is responsible. This information may include personal data such as IP address, full name, physical address, email address, phone number, location, and under no circumstances are they considered highly protected personal data. By providing this information, the user is giving consent for it to be collected, used, managed, and stored by lajoyaunica.com as described on this page.
Contact forms: the following personal data is stored: Name, Email, Phone, and IP Address; this data will be used to address questions, inquiries, and respond to any messages sent through the form, as well as to send promotions and special offers.
Content subscription forms: the following personal data is stored: Name, Email, Phone, and IP Address; this data will be used to manage the subscription list, send newsletters, promotions, and special offers.
Purchase form: the following personal data is stored: Name, Surname, Address, Email, Phone, Payment Details, and IP Address; this data will be used to:
Send you important information about your account/order/service.
Respond to your requests, complaints, and refund requests.
Process payments and prevent fraudulent transactions.
Set up and manage your account, provide technical and customer support, and verify your identity.
Additionally, we may also collect the following information:
Location and traffic data (including IP address and browser) if you place an order or if we need to estimate taxes and shipping costs based on your location.
Product pages visited and content viewed while your session is active.
Essential cookies to track the contents of your cart while your session is active.
Email and password for your account to allow you to access your account, if you have one.
Embedded content from other websites: lajoyaunica.com pages may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the user had visited those websites directly. These websites may collect data about the user, use cookies, embed third-party tracking, and monitor their interaction with embedded content, including tracking their interaction with embedded content if they have an account or are logged into that website.
Social media: lajoyaunica.com has profiles on some of the major social media networks on the Internet. The treatment of personal data within each of these social networks by lajoyaunica.com will be, at most, what the social network allows for corporate profiles. Therefore, lajoyaunica.com may inform its followers, by any means allowed by the social network, about its activities, presentations, offers, and provide personalized customer service, unless prohibited by law. Under no circumstances will lajoyaunica.com extract data from social networks without the express consent of the user.
In conclusion, the purpose of processing the data will be solely to provide users with the information or services they request, as well as to inform them of news that may be of interest to them.
USER RIGHTS
Below are the rights of website users, which they can exercise by sending written communication to ctra Los baños-Purullena, El Marchal (Granada) - CP. 18516. or info@lajoyaunicao.com, including in both cases a photocopy of the user's ID (or similar identification document) or the person authorized as the user's legal representative.
Right to request access to personal data.
Right to request the rectification of personal data in case it is incorrect.
Right to request the limitation of the processing of personal data, in which case it will only be retained by lajoyaunica.com for the exercise or defense of claims.
Right to object to the processing of personal data, unless compelling legitimate reasons or the exercise or defense of possible claims require continued processing.
Right to data portability.
Right to erasure of personal data, which will be deleted unless there is a legal obligation to retain it, as confirmed by the requester.
Right to withdraw consent at any time for specific purposes, without affecting the legality of processing based on consent prior to its withdrawal.
COMPLAINT PROCEDURE
If a user believes that there is a problem with the way their data is being handled, they can send their complaints to email@domain.com to resolve the situation as soon as possible or to the relevant data protection authority, with the Spanish Data Protection Agency being the appropriate authority in the case of Spain.
In addition, as a gesture of good faith, the website provides a Dispute Resolution Platform offered by the European Commission to all users.
USER OBLIGATIONS
Access and/or use of lajoyaunica.com grants the status of user to the person who does so, fully and unconditionally accepting this legal notice in relation to certain services and content on the website from that moment forward.
The user agrees to use the website, its services, and content without violating current legislation, good faith, and public order. The use of the website for unlawful or harmful purposes or in any way that may cause damage or prevent its normal functioning is prohibited.
Furthermore, the user guarantees that the personal data provided through the forms are accurate and correspond to their real situation, having the duty to keep their data updated at all times, being solely responsible for the inaccuracy of the data provided and any damages it may cause to lajoyaunica.com.
Regarding the content of this website, the following are prohibited:
Reproduction, distribution, or modification, in whole or in part, unless written authorization is obtained from its rightful owner.
Any violation of the rights of the service provider or its rightful owner.
Use for commercial or advertising purposes.
When using lajoyaunica.com, the user agrees not to engage in any conduct that could damage the image, interests, and/or rights of lajoyaunica.com or third parties, as well as not to harm, disable, or overload the website to prevent its normal use.
DATA RETENTION
Disaggregated data: disaggregated data will be retained indefinitely.
Data of email feed subscribers: from the moment the user subscribes until they unsubscribe.
Newsletter subscriber data: from the moment the user subscribes until they unsubscribe.
Data of users provided by lajoyaunica.com to pages and profiles on social networks: from the moment the user gives their consent until they withdraw it.
Customer data for the online store: The retention period for personal data will vary depending on the service the customer contracts on our online store. In any case, it will be the minimum necessary and may be kept for up to:
4 years: Law on Social Order Infringements and Penalties (obligations related to affiliation, enrollments, resignations, contributions, salary payments, etc.); Articles 66 and following of the General Tax Law (accounting books, etc.)
5 years: Article 1964 of the Civil Code (personal actions without a special deadline)
6 years: Article 30 of the Commercial Code (accounting books, invoices, etc.)
10 years: Anti-Money Laundering and Terrorism Financing Prevention Law.
DATA SECURITY
lajoyaunica.com adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks, and code injections.
However, the user should be aware that the security measures of computer systems on the Internet are never 100% reliable, and therefore, lajoyaunica.com cannot guarantee the absence of viruses or other elements that may alter the computer systems (software and hardware) of the user or the electronic documents and files contained in them.
Nevertheless, in order to guarantee the security and privacy of the personal data of its users, lajoyaunica.com has an active security system that reports user activity and potential security breaches.
In the event of a security breach being detected, lajoyaunica.com undertakes to inform users within a maximum period of 72 hours.